The sales industry has long been fascinated with the difference between salespeople who just “get by” and sales stars who seem to succeed effortlessly, at two or three times the rate of the average employee. What makes sales stars different from their mediocre coworkers? Research shows that unique personality traits combined with a perceptive sales approach are what set top performers apart. Here are the top sales secrets that make high performers so much more successful than the rest. 1. See everything from the customer’s perspective. Most salespeople have probably spent some time imagining what potential customers want from a

Does your company have trouble hanging on to customers? There are many reasons a client might disengage with your company, many of which may be out of your control. Competition may be stiff, the economy can cause clients to tighten their belts, and sometimes customers simply outgrow your services. Some customers are even worth ditching if it costs more to keep them happy than they pay in billings. But before you dismiss customer losses as typical, take a look at your company’s methods. Ambitious sales goals can be great for motivating your sales team, but unnaturally fast growth can set