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Stop Hiring Sales Candidates Who Fail to Deliver

Gerhard Gschwandtner, publisher of “Selling Power Magazine,” recently interviewed Dr. Christopher Croner regarding testing and interviewing sales candidates.  The interview covers a range of topics, including how high-Drive candidates handle the interview, the drawbacks of hiring based on industry experience alone and the importance of optimism in long sales cycles.  The interview was released this week and you can watch it below. Watch Gerhard Gschwandtner’s interview with Dr. Croner here: Stop Hiring Sales Candidates Who Fail to Deliver Selling Power Dr. Christopher Croner, Principal, SalesDrive, LLC Runtime: 5:54 Stop Hiring Sales Candidates Who Fail to Deliver was last modified: June
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Does a Technical Salesperson Need Drive?

  Many sales managers hiring technical salespeople (for complex solution sales) place primary emphasis on the candidate’s technical expertise or industry knowledge.  They may prioritize a technical background over sales experience or aptitude, thinking that they can always train sales skills later, and that a buyer would prefer a low-key “consultant” to a high-drive salesperson. So, the sales manager at a manufacturing company, for example, may look for someone with an engineering background to fill an account acquisition role.  To be sure, buyers enjoy dealing with salespeople who know their industry well and are adept at answering questions.  However, the
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The High Stakes of Hiring a Salesperson

We have received a lot of feedback on our earlier column about the cost of hiring sales candidates who ultimately do not produce to our expectations. Most of the feedback was that we UNDERESTIMATED the cost. We therefore consolidated what we heard and here is how many hiring managers gauge the problem: Cost of advertising for the position Time and cost for resume review Time and cost for phone screens Time and cost for multiple interviews Time and cost for internal and external training Extra time managing problem employee(s) Extra time managing client damage control Difference between poor salesperson’s production
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My Candidate Was a Star Athlete, Will He or She be a Good Salesperson?

Sales managers often look for candidates with an athletic background, particularly when candidates have limited sales experience.  A former football or basketball player is likely high in competitiveness, the reasoning goes, and would therefore perform well in sales.  Although competitiveness is a critical element of Drive, sales managers need to be careful when interviewing former athletes.  Here is why . . . We need to ask ourselves an important question . . .  Was the sales candidate’s athletic success because of his initiative only, or did he have a coach pushing him to get out and practice each day? If
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My Candidate Has Years of Sales Experience, Do We Need to Use a Sales Test?

Sales managers sometimes wonder whether candidates with years of sales experience need to be tested as part of the hiring process. If a candidate has demonstrated success in a previous sales role, it can be tempting to forego a thorough vetting process, thinking he must be a sure thing.  However, as interviewers, it is our job to vet each candidate carefully, regardless of experience. Here are two important considerations when recruiting an experienced sales candidate. How similar was the candidate’s product/sales cycle to yours?  Some salespeople have a track record of success with established products with short sales cycles.  If
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The Illusion of “The Golden Gut”

Over the years, we occasionally get pushback from hiring managers who will dismiss a more scientific screening process in favor of their own intuition also referred to as their “golden gut.” A hiring manager with a golden gut is confident that he/she can pick candidates that will be successful salespeople through intuition alone, and that he just knows a winner when he sees one. Unfortunately, we have never seen the golden gut approach to be proven by the numbers. Inevitably, when we go deeper into the manager’s records it is revealed that the turnover rate is unacceptably high and production
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